Privacy Policy

1. Definitions

2. Who are we?

The Company myDid SA (also referred to as the “Company” or “we” in this policy), is a public limited company whose registered office is located at rue des Beaux-Arts 8, c/o LEAX Avocats Sàrl, 2000 Neuchâtel, Switzerland, registered under number CHE-433.448.148.

The Company operates the publicly available websites at https://mydid.com/ and the mobile application available on the stores.


The director of the publication is Frédéric Martin.

The main activity of the Company is the creation, development, marketing, operation of applications, software and secure platforms for mobile, smartphones, tablets, computers and derivatives in particular in the field of new technologies.

2.2 These applications are designed to:

During your exploration of the Site, your interactions on the pages administered by the Company on social networks, or in general, during your exchanges with the Company, the latter may collect and process Personal Data concerning you. This applies to the management of the activities it carries out and on its own behalf, acting as Data Controller. Whether you are a customer, prospect, contact, internet user, candidate, supplier, service provider, or partner, potential or current, you are also referred to as “you” or “the relevant person(s)” or “the user(s)” in this policy.

In this context, the Company complies with the principles set out in the legal and regulatory provisions on the protection of personal data, in particular in the context of Regulation (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data (“GDPR”) and of Law 78-17 of 6 January 1978 relating to data processing, files and freedoms (known as “data processing law and freedoms”) and its implementing decrees.

3. Collection arrangements

3.1 Your Personal Data is collected directly from you or indirectly from third parties.

3.1.1. By browsing the Site, interacting with it, or providing information in data collection forms, you consent to the collection of your Personal Data. This also includes your exchanges with the Company and the sharing of content of the Site via the sharing buttons on social networks. In summary, your Personal Data is collected directly from you in these circumstances.

3.1.2. However, your Personal Data may also be collected through third parties. We may enrich or collect information about you through third-party sources, such as social media, public data, websites, or through other employees or contacts within your organization.

In the context of our recruitment activities, we use the information you provide to us, as indicated in your CV, and may also use third parties such as recruitment agencies, previous employers, or various sources of information to evaluate your application or professional profile.

In the case of collection forms with mandatory data, asterisks shall indicate the necessary fields and the consequences of failure to communicate shall be specified. Data not specified as mandatory is optional.

3.2 Except where specifically required by law, we do not collect so-called "special" personal data, such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health data, sex life data or sexual orientation data.

3.3 Data of protected minors or adults: Our services are reserved for adults with legal capacity. The use of the Site by minors or incapacitated persons is not authorized, and the Company cannot be held responsible for the consequences related to the processing of their Personal Data. However, exceptions may be made for the processing of personal data of minors of at least fifteen years in the context of job applications or internships.

4. Data collected, purposes, processing

As the controller, we may process your personal data for the following purposes:


4.1.1 Management, processing and follow-up of requests for information and exchanges with users, or its contacts in the broad sense:

4.1.2 Management of our relations with our customer users:

4.1.3 Managing our relationships with our partners, suppliers and suppliers:

4.1.4 Events

4.1.5 Postal and telephone prospecting and solicitation:

4.1.6 E-mail Prospecting and Solicitation:

4.1.7 Use of cookies or similar technologies:

4.1.8 Use of cookies or similar technologies with social networks and marketing tools:

4.1.9 Applications and the recruitment process:

4.2.1 Management of requests to exercise the rights of data subjects in relation to the protection of personal data:

4.2.2 Pre-litigation and litigation

4.2.3 Personal data that may be stored beyond the periods mentioned:

5. Recipients and sharing of Personal Data

5.1 We ensure that only authorized persons within the Company can access your Personal Data when such access is necessary for the performance of their duties and/or missions. This concerns in particular the Company's staff, including employees, trainees, agency workers, etc., exercising responsibilities in the fields of marketing, communication, commerce, recruitment, human resources, customer and prospect relations, administration, finance, legal, development, IT, projects, etc.

5.2 External Recipients may also receive communication of your Personal Data, including:

5.3 Certain partners or third parties, including their personnel, are also recipients of your Personal Data when you use the services accessible through the Site.

It is important to note that the Company is not responsible for the Processing of Personal Data carried out by these partners and third parties. These entities carry out their own respective Processing of Personal Data, for which they are solely responsible. The Company has no power of determination or control over these Treatments. For information purposes, users are invited to consult the personal data protection policies of these entities and any other documentation made available by these entities concerning the personal data processing they implement.

5.4 Furthermore, in the context of legitimate requests from public or authorized authorities, we may be obliged to disclose your Personal Data. Such requests may arise from the obligation to respect the right to personal data, national security concerns, the fight against fraud, money laundering, terrorist financing, or more generally, the application of legal or regulatory provisions. Your Personal Data could thus be communicated to any competent authority, in particular in the event of a request from judicial, police or administrative authorities. In such situations, we carefully consider the applicable provisions, the nature of the request, as well as its legitimacy and the proportionality of the information required. In addition, we reserve the right to report to public authorities activities that we consider in good faith to be illegal and alleged abuses.

5.5 It is important to note that the Recipients mentioned above are not necessarily the beneficiaries of all your Personal Data. They shall receive only the information strictly necessary for the purpose for which the communication takes place.

6. Your rights

6.1 According to the terms and conditions defined by the legal and regulatory provisions on the protection of Personal Data, you have the following rights concerning your Data:

6.2 Regarding the exercise of your rights relating to the Processing of your Personal Data implemented by the Company, you can exercise them either by email to the following address: dpo@mydid.com, or by post to the following address: myDid SA, rue des Beaux-Arts 8, c/o LEAX Avocats Sàrl, 2000 Neuchâtel, Switzerland.


In the event of reasonable doubt as to the identity of the person making the request to exercise his rights, the Company reserves the right to request additional information to confirm the identity of the Data Subject. In this case, the response time will be suspended until the necessary information is received.

The Company undertakes to respond to any request as soon as possible and, in any case, within a maximum of one month from receipt of the request. If necessary, this period may be extended by two months due to the complexity and number of applications, and the applicant will be informed if necessary.

The request may be made by the Data Subject or by a person specially authorized for this purpose, provided that this authorized person provides proof of his identity and of the identity of the principal, his mandate, its duration and its precise purpose. The mandate must also specify whether the agent can receive the response.

6.3 In addition, it is recalled that in certain situations, we may be considered jointly responsible for the Processing of your Personal Data with the social networks on which we have dedicated pages or with which we propose interactions.

6.4 You also have the right to lodge a complaint with the competent supervisory authority (in France, the Commission Nationale de l'Informatique et des Libertés, known as "Cnil": 3 place de Fontenoy - TSA 80715, 75334 Paris cedex 07; tel. 01 53 73 22 22) if you consider that the Processing of your Personal Data does not comply with the legal and regulatory provisions on the protection of Personal Data. To better understand your rights, you can consult the explanations provided by the Commission here: https://www.cnil.fr/fr/les-droits-pour-maitriser-vos-donnees-personnelles.

6.5 Under articles L.223-1 et seq. of the Consumer Code, if you are a consumer, you have the right to object at any time to being contacted by telephone by registering free of charge on the website: https://www.bloctel.gouv.fr.

7. Security of Personal Data

7.1 The Company implements appropriate organizational and technical security measures, taking into account in particular the categories of Personal Data processed, technological advances, implementation costs, as well as the nature, scope, context and objectives of the Processing. These measures are also adjusted according to the risks, including the degree of probability and severity, in order to protect your Personal Data against any malicious intrusion, loss, alteration or unauthorized disclosure to third parties. The overall objective is to maintain security, confidentiality and a level of security appropriate to the risk, while safeguarding the rights and freedoms of natural persons.

However, due to the challenges inherent in online activity and the risks associated with electronic data transmission, the Company cannot guarantee an absolute result. In the event of difficulties, the Company undertakes to make its best efforts to contain the risks and to take all appropriate measures in accordance with its legal and regulatory obligations, such as corrective actions, the information of the CNIL and, where appropriate, the persons concerned.

7.2 When designing, creating, selecting and using our services offered on the Site, which are based on the Processing of Personal Data, the Company integrates the principle of the right to the protection of Personal Data by default and from their design, in accordance with the principles of Privacy by Design and by Default.

7.3 Access to your Personal Data is restricted to our employees, partners and the Recipients mentioned above, who are authorized and need this data in the course of the performance of their missions and/or activities.

7.4 In the event of the outsourcing of part or all of a Processing of Personal Data, the Company contractually imposes on its Subcontractors guarantees of security, including confidentiality, concerning the Personal Data to which they may have access. These safeguards include the establishment of appropriate technical and organizational measures to protect such data.

8. Is Personal Data transferred outside the European Union?

8.1 Your Personal Data are treated with preference within the European Union.

8.2 For the above purposes, however, some of your Personal Data may be transferred to third parties located outside the European Union (e.g., the Company's subcontractors involved in the aforementioned Processing Operations, etc.).

Some of these recipient entities of your Personal Data are considered to provide an adequate level of protection for this data, as they are established in a country whose personal data protection regulations have been recognized as satisfactory by European Commission adequacy decisions (see here:
 https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en).

However, if the country of the entity receiving your Personal Data does not guarantee an adequate level of protection, we will ensure that appropriate security and confidentiality measures are in place to ensure that your Data is protected.

In such cases, you are informed that transfers of your Personal Data to other entities outside the European Union are governed by the conclusion, with the recipients of such Data, of contractual clauses in accordance with the recommendations of the European Commission. These clauses ensure that appropriate safeguards are put in place to protect your Data.

We would like to clarify that transfers of Personal Data outside the European Union are legitimate if the transfer is necessary for the performance of a contract between the Data Subject and the Controller, for the implementation of pre-contractual measures taken at the request of the Data Subject, for the conclusion or performance of a contract concluded in the interest of the Data Subject between the Data Controller and another natural or legal person, or if the Data Subject has given his explicit consent to the intended transfer, after having been informed of the risks that this transfer might entail due to the lack of an adequacy decision and appropriate safeguards.

A copy of the reference documents mentioned in this paragraph may be obtained (with the exception of all commercial information considered sensitive or confidential or covered by business secrecy) by contacting us.

9. Links with third parties

9.1 We would like to inform you that our digital media, such as our website and social media pages, may contain links to third-party sites, including social media platforms. We have no control over the activity of these sites or the policies they apply to protect your Personal Data and your rights. We strongly recommend that you review the warranties provided by these sites prior to any interaction with them. Please note that the personal data protection policy of these sites may differ from that of our company, and it is your responsibility to read it.

9.2 If you post content disclosing your Personal Data on the Internet, in particular on social networks, including on the social network pages of our company, this content may be accessible to any Internet user and collected or used by third parties for purposes that are not our responsibility. In any case, our company cannot be held liable if the processing of Personal Data carried out via one of these third-party sites violates the applicable legal and regulatory provisions.

10. Amendment of the Privacy Policy

10.1 This Data Protection Policy may be subject to change at any time, with effect from the date of publication of the corresponding update. We therefore encourage you to consult it regularly.